Privacy Policy

1. Information We Collect

To provide our textbook buyback services, we collect the following information:

• Phone Number: Used for account authentication and security purposes
• Name and Email Address: Required for order processing, communication, and sending shipping labels
• Shipping Address: Necessary for arranging book pickup and generating prepaid shipping labels
• Book ISBNs: Scanned through our app to provide accurate price quotes for your textbooks
• Payment Information: PayPal, Venmo, Zelle, or Cash App details to send your payment (processed securely through third-party payment processors)

2. How We Use Your Information

We use the collected information exclusively to provide and improve our services:

• Process your textbook buyback orders from start to finish
• Generate and send prepaid shipping labels via email
• Communicate order status updates and payment confirmations
• Provide customer support and respond to your inquiries
• Improve our app functionality and user experience
• Send occasional service updates (you can opt out at any time)

3. Data Storage and Security

We take the security of your data seriously:

• All data is stored securely on encrypted servers with industry-standard protection
• Access to your personal information is restricted to authorized personnel only
• We use secure connections (HTTPS/TLS) for all data transmission
• Payment information is handled by secure third-party processors and never stored on our servers

4. Data Sharing

We only share your information in limited circumstances:

• Shipping Partners: Your name and address are shared with shipping carriers (USPS, UPS, FedEx) to facilitate book pickup and delivery
• Payment Processors: Payment information is processed through secure third-party services (PayPal, Venmo, Zelle, Cash App) to send your funds
• Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights

5. Data Retention

We retain your personal information for as long as necessary to provide our services:

• Your account data is kept active as long as your account remains open
• Transaction records are retained for accounting and tax purposes as required by law
• You can request deletion of your account and associated data at any time (see "Your Rights" below)

6. Your Rights

You have full control over your personal information:

• Access Your Data: Request a copy of all personal information we have about you
• Correct Your Data: Update or correct any inaccurate information in your account settings
• Delete Your Account: Request complete deletion of your account and associated data
• Opt Out: Unsubscribe from promotional emails and notifications at any time
• Data Portability: Request your data in a machine-readable format

7. Children's Privacy

BooksBite is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will delete it immediately.

8. Cookies and Tracking

Our app and website may use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze app usage to improve functionality
• Ensure security and prevent fraud

You can manage cookie preferences through your device settings, though some features may not function properly if cookies are disabled.

9. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

• Payment processors (PayPal, Venmo, Zelle, Cash App)
• Shipping carriers (USPS, UPS, FedEx)
• Cloud storage providers (for secure data backup)
• Analytics services (to understand app usage)

We encourage you to review their privacy policies. We are not responsible for the privacy practices of these third-party services.

10. International Users

BooksBite primarily operates in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from your country. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Effective Date" at the top of this page
• For material changes, we will notify you via email or in-app notification
• Continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this page periodically to stay informed about how we protect your information.